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We recently conducted a telephone survey of primary day-to-day contacts at all of our clients. Each was asked fifteen questions having to do with our services, how we meet their expectations and how we compare with other suppliers or warehouses they deal with.

The following are comments from some of those surveys:

"Always available, no complaints."

"… a BIG THUMBS UP".

"When problems arise we are contacted immediately"

"Would highly recommend your warehouse, very impressed".

"work with seven different warehouses and you are more accommodating than most"

"communication is good, you call without hesitation"

"One of the best warehouses to deal with out of ten we use."

"Perfect order fulfillment. Getting orders out with no errors."

"Accurate inventory"

"Immediate service and accuracy in releasing product".

"Warehouse Receipts done in a timely manner."

"Accommodates our customers when they call with late orders."

"Always treated in a professional manner."

"Communication is the best. Is willing to get questions answered".

"proactive on shipments or any problems that may affect orders."

"… is a major manufacturer of food grade ingredients and we serve many areas of the food manufacturing industry here in the United States. As such teamwork is crucial to success. Great Lakes has proven to be an integral part of our team in servicing our customers. We have worked with Great Lakes for the past two and a half years. We have worked in the past with many other warehouse corporations in the mid-west and for that matter all over the United States. I have to say this has been and continues to be a very positive relationship. I am sure you will find … that their response time and dedication to details will make them an asset to your organization."

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